We wish to ensure you experience optimum comfort while residing at your property throughout. You would have already been supplied with a 'New Tenant Instruction Booklet' when you moved into your property with details of useful information relating to your property and surrounds. If you have lost or misplaced this booklet, please feel free to request another copy.
Please click here for information on Tenant Fees.
Listed Below are Important Numbers all Tenants should be aware of:
| | | Midos Office Number: | 020 8800 3366 | | Midos Emergency Out of Hours: | 07878 029 405 | | | | Police: | 999 (101 - non emergencies) | | Fire: | 999 | | Ambulance: | 999 (0845 46 47 - non emergencies & medical advice) | | Gas Emergency - National Grid: | 0800 111 999 | | |
Useful Contacts
| | | British Gas: | 0800 048 0202 | | Crime stoppers: | 0800 555 111 | | EDF Energy: | 0800 096 9000 | | nPower: | 0845 603 0181 | | EON Energy | 0345 052 0000 | | Scottish Power: | 0845 270 0700 | | Thames Water: | 0845 920 0888 |
To Report a repair or maintenance request
If you have a repair or maintenance request you can report this to us by:  
PHONE : Please call our offices by dialling 020 8800 3366 and selecting 'option 1'.
ONLINE : Please complete the repair form to the right (if your repair is of an urgent nature, we advise you to contact our offices and speak to a housing officer):
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